From excavators to stump grinders and chippers, Allclass has been Queensland’s number one mini-excavator dealer for more than 20 years.
All class has a superb reputation in the market place and customers keep coming back to them because of their outstanding service and high-quality products.
All class have grown dramatically since they were first established in 1992 and the company employs sales representatives like Dan Dwyer who spends his days traveling around Queensland giving hands-on product demonstrations to customers.
“Getting up close and personal with our machinery really allows customers to get a feel for the products especially our Morbark Chippers and Toro mini loaders. The Morbark chippers chip strong, grind strong and work strong, and the Toro loaders are lightweight and incredibly manoeuvrable.”
Troy from Stump Grind It agrees.
Troy, originally a school teacher, used to spend the holidays helping his parents with their tree lopping business by taking care of the stump grinding. His father has an outdated grinder and the business avoided stump grinding at all costs.
“We thought the money was in the trees, not the stump removal and I saw a unique opportunity to expand into this area. We started doing jobs for neighbours, friends and family, then eventually I decided it would be worthwhile doing this full time and I moved out of teaching.”
Troy grimly remembered his dad’s old equipment and was determined to find the right equipment to help him get the job done. He tested a range of options over a long period of time and, through word of mouth and Google, he came upon Allclass and the company’s range of exceptional products.
Troy needed a machine that could grind and with Dan’s help he decided that the Toro was the one for him as the price was reasonable, it was track mounted and narrow enough to fit in residential gardens yet still incredibly powerful. He wasn’t sold so easily though and Troy admitted he must’ve been a demanding customer as Dan had to visit him on-site multiple times so Troy could test the Toro STX38.
“Dan was incredibly patient, and it was all worth it in the end as this machine is a real beauty. It’s versatile, reliable and has a reputation as being one of the hardest working machines in the Australian market.”
Troy regularly has his machine serviced every 50 hours with the Allclasss remote service team visiting him at his home before he heads out for the day.
Dan also sells Morbark chippers and owner and Managing Director of Brisbane Stump Grinding & Tree Lopping, Ron said that as his business expanded from a one-man band to a successful company, he needed to upgrade some equipment and he is now the proud owner of a new Morbark M15RX.
“My business undertakes all Arboricultural requirements for a range of government departments and local councils and All Class has been of great assistance.
“They provide excellent communication and after-sales service with prompt call back on any issue, especially from Dan.
This service has been very refreshing, and I traded two Morbark machines to upgrade to this model, and the outcome has been fantastic.
“Any servicing and parts requirements are all done by Allclass. I have not had a breakdown with this machine and Allclass are a pleasure to do business with,” Ron said.