Home Customer Experience Six New Bandits Headlining Tree Care WA’s Fleet

Six New Bandits Headlining Tree Care WA’s Fleet

by editor arbor age

The decision to upgrade Tree Care WA’s fleet to Bandit was one based on after-sales service support as well as machine performance.

Tree Care WA have been one of the leading tree arboriculture companies in Western Australia for over 30 years.

And Bandit has been right beside this proud Perth business for 15 of those years, supplying quality machines and service, the latest addition being six new chippers added to the Tree Care WA fleet.

“Through years and years of working with Jesse and the Bandit team, their service, reliability, parts and turnaround times are second to none,” says Joseph Versaci, Operations Manager at Tree Care WA.

“We’re stoked to be working with Bandit, we’ve got a great fleet and we’re looking forward to getting into it.”

Established in 1991, Tree Care WA provides services to the Perth residential market, commercial, civil, mining industries and government departments across the state.

The company is now expanding its fleet with six new chippers: two Bandit 15XPC’s and three Bandit 18XP’s which arrived in November last year, along with one Bandit 18HD on its way to Perth.

These machines will be joining a number of Bandit machinery already operating with Tree Care WA, including a 1680 Horizontal grinder and HB20SP stump grinder.

Asked about the update of their fleet, Allana Tyler, General Manager at Tree Care WA, said: “We recently sold the Bandit 990 wood chipper, which was in our fleet for around 10 years. It had proven to be one of the most durable, versatile chippers we owned.”

“Many of our employees were sad to see this unit go due to its durability and it was really user friendly to operate and maintain. The 1680 horizontal grinder is still in our fleet and we hope it remains that way for the near future.”

After discussion with her team last year, Allana says there were a number of factors in choosing Bandit for the upgraded Tree Care WA fleet.

“The Bandit customer service and after-sales support was a major factor. In addition, the robust nature and dependability of the machines. The machine operators are praising them (the new chippers) instantly, which is fantastic,” says Allana.

“Jesse at Bandit’s Perth branch provides an exceptional customer service experience, he is always available to provide after-sales support, including training and any repair assistance.”

All six of the new chippers include as standard Bandit’s hydraulic lift and crush system which helps feed very difficult material. They also come with the hydraulic winch system to help drag in heavy trees safely and quickly. Each of the new Bandits vary in size and output:

• Bandit 15XPC – 15 inch capacity with CAT 142hp engine
• Bandit 18XP – 18 inch capacity with CAT 142hp engine
• Bandit 18HD – 18 inch capacity with Cummins 185hp engine

The specs and features on these new chippers will be a key part of increasing Tree Care WA’s productivity on its sites around Western Australia.

“They’re a lighter overall machine. They have the additional safety feature of a secondary shear bar,” says Allana.

“They also have a better set-up for machine feeding, and a simpler process to locate and diagnose faults.

“We have multiple LGA contracts and various government contracts that they will be utilised throughout. We also cover the civil and commercial market here in WA, which we are really excited to have the Bandit 18XP on.”

Visit www.banditchippers.com.au and www.treecarewa.com.au for more info.

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