JLG Australia appoints new General Manager.
Leading manufacturer and distributor of AWPs, JLG Industries (Australia), has appointed Scott Daly to the position of General Manager.
Scott is a long serving member of JLG’s senior management team having filled the role of interim General Manager since December last year, prior to this, he held the position of Sales Director with the company. The official appointment comes during challenging business conditions, but Scott said he was optimistic of the future and would rally his team to adapt to the changing market, putting the business in a favourable position for when normality returned.
“JLG has enjoyed strong performance over the past year but we know that in light of current events, there’ll be some uncertainty in the coming months,” he said.
“As a company we’ll be focusing on how to remain more agile to better adapt to changing market needs. We’ll also be placing our internal processes under the microscope to look for improved efficiencies – a slowing market provides the perfect opportunity for these sorts of activities.”
On the product front, JLG has recently added the ‘Power Tower’ low level access equipment range to its portfolio, and Scott said he was excited by the new opportunities that this range would provide.
“Having the Power Tower equipment range opens up new markets for us in Australia and New Zealand which we are looking forward to exploring,” he said.
“Additionally, across the JLG product line-up, this year we’ll see around 20 new or revised products launched. Some of this equipment will be updates for existing models, but we’ll also be introducing several new technologies to keep us ahead of the pack.”
“JLG already has a great rapport with clients along with a customer-centric operating philosophy, however there are opportunities to further strengthen these bonds. It’s one thing to have a premium product range, but it needs to be properly supported to make maximum impact,” he said.
“I think another contributor to our ongoing success will be the quality of our staff and their commitment to customer service and to the JLG brand. Among our team of 200 plus, we have more than 50 people that have bee with JLG in excess of 10 years. This provides us with a great skillset and a lot of experience that we can then support the market with.”
According to Scott, JLG’s large existing client base, broad network of outlets, mobile servicing and support capabilities and expansive product range, would hold it in good stead for the remainder of 2020 and beyond.
“The next few months will be tricky but once we pass this time, I’m sure that we’ll be able to get through any future challenges as a company,” he said.